Monitoring - After a period of monitoring we can see the abnormal load on our servers is dissipating and performance restored to typical levels.
Nov 18, 2025 - 11:58 GMT
Nov 18, 2025 - 11:58 GMT
Update - Connectivity to the platform has been restored and we're anticipating a wave of requests from our customers. During this time, the system is under abnormal load and will be slower to process the queries. Updates to follow.
Nov 18, 2025 - 10:02 GMT
Nov 18, 2025 - 10:02 GMT
Update - The Data Centre core network team is investigating the fault alongside their technical teams as part of the incident.
Nov 18, 2025 - 08:52 GMT
Nov 18, 2025 - 08:52 GMT
Investigating - We're aware of an issue with our upstream connectivity provider and are working with them to resolve this as a priority.
Nov 18, 2025 - 08:18 GMT
Nov 18, 2025 - 08:18 GMT
CareMeds Pharma
Operational
CareMeds HomeManager
Operational
CareMeds eMAR API
Operational
CareMeds Ordering Platform
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.